dreams resort cancellation policy
Chicago, Illinois 0 I don't know but And, with award-winning Pevonia The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. Check-out: 11:00am. EARLY CHECK-IN / LATE CHECKOUT
These units also come with a parquetry floor. Acceptable forms of identification include a drivers license, passport, and proof-of-age card. We greatly appreciate you taking the time to share your experience with us. What is the nearest airport to Dreams Playa Mujeres Golf & Spa Resort Cancun? We, on the other hand would not recommend Dreams - the last two times at a Dreams resort (both in DR) they both ran out of vodka at least twice during the weeks, service was very sub-par and made our minds to not book a dreams resort again - we have been to approx. No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. Hotel Reservation Network | 2023 The reservation is non-refundable, and you will be charged the full amount at time of booking. We require a minimum deposit as booking amounts as per the below chart per person at the time of booking. You may cancel your reservation until 6pm local Hotel time 2 days before your scheduled arrival date to avoid 1-night penalty including room rate and applicable taxes. PARKING
Exact dates for specialty/a la carte tours (any adventures outside of scheduled package trips) and massages will be confirmed upon arrival, as they are scheduled by the Front Desk. Having Trouble Finding Availability? Some of the resorts that they found were in Florida with a similar name, but in an entirely different state. Do I need a credit card for an online reservation? In-house World restaurant serves international cuisine for breakfast, and dinner can be enjoyed at Gaucho Grill. Thanks RSC. * Kindly note that this local airfare is subject to change. Due to the fact that island rentals are discounted for an entire island buyout, neither specials nor travel agent commissions are applicable for the Island Rental Package. Cancelled bookings will incur charges. At this time we do not accommodate solo travelers. It was a quick sale just as promised. Do all Dream Hotels accept pets? Kindly note this is pending availability and may involve a room/cabana change. The food was good and the staff was friendly. Av. Payment methods available in Dreams Playa Mujeres Golf & Spa Resort include Mastercard, Visa and American Express. For a full refund, you must cancel at least 24 hours before the experiences start time. Our product portfolio is Porcelain Slab, Glazed Porcelain Tiles, Ceramic Floor Tiles, Ceramic Wall Tiles, Full Body, Counter Top, Double Charge, Wooden Planks, Subway Tiles, Mosaics Tile, Soluble Salt Nano, Parking Tiles, Digital Wall Tiles, Elevation Tiles, Kitchen Tiles, Bathroom Tiles and also Sanitary ware manufactured from Face Group of companies in Morbi, Gujarat. You also have the option to opt-out of these cookies. Kindly note that children are allowed at Coco Plum Island if the entire. Hopefully, you have one. It was simple as described. Reservations: 615-622-0600
Dreams Playa Mujeres Golf & Spa Resort is placed in a beach area of Cancun, within 7 km to El Malecon and in 17 minutes' walk from Beach at the Dreams Playa Mujeres Resort & Spa. Where is the Dreams Playa Mujeres Golf & Spa? Any changes made less than 24 hours before the experiences start time will not be accepted. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. All their positive reviews on BBB are fake and they seem to have a way to manipulate the reviews in their favor to lure more customers. Should you wish to leave an additional gratuity for exceptional service, this is completely left to your discretion. If you are paying by this method you will need to pay at least two(2) business days prior to the actual due date. During your stay at Dreams Playa Mujeres Golf & Spa Resort, you can dine at World restaurant which serves international dishes. Carretera Federal 307 Km. Where can I find employment opportunities within your company? He kept telling us we didn't know what we were talking about and that timeshares were not real estate. We were given a junior suite on arrival, it was large. Please see those sections for details. A credit card and valid picture I.D. Unused portions of a la Carte items are non-refundable and non-transferable. Prices quoted are All rates are subject to change without notice. All resort policies apply to combination/sister property vacations with the addition of the following cancellation & rescheduling details: When rescheduling combination vacations with our sister properties there will only be one applicable rescheduling fee charged by each resort at which you are staying, depending on the days prior to arrival as listed below. Customer service is our number one top priority here at Resort CS and we take our customers very seriously. All monetary consideration to be paid by the Client is exclusive of Service Tax (GST), where applicable. Rooms may not be available until after the reserved hotel's designated check-in time. We know, we know rules ruin everything. Property Features. will be billed to your incidentals and should be paid for at check-out or the resort reserves the right to charge your credit card on file. Local flight cost within all packages are not eligible for discounts. This Closer was mean and nasty. It is recommended that guests purchase a comprehensive travel insurance policy at the time of your booking to protect you against illness, injury, loss of personal items and baggage, cancellation, and other travel contingencies. Started process in May, the person we dealt with Marc ******* was very good for about 2-3 weeks keeping us updated on our timeshare and what events they were going to. SMOKING POLICY
Each of the properties in our Dream Hotels collection is committed to the highest levels of customer care before, during and after your stay. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staffs bank accounts. Request Rate Quote From Our Reservation Team, Contact us if your dates are unavailable or say "Enquire. There is nothing too small or big and anything is appreciated. Prices are per person unless otherwise stated. ALL CANCELLATIONS MADE: 120 or Dreams Playa Mujeres Golf & Spa Resort Cancun offers a sun deck, an aqua park and a barber shop. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. 31-89 days prior to arrival date,admin fee will be deducted from the deposit, 50% of this balance will be refunded. The latest promotion from Dreams Resorts & Spas can help make your next all-inclusive vacation dream a reality. We have paid 3 other companies with no results. There is restaurant World Cafe at the premises. Ready to Book Your Experiences? I would say this is by far the BEST company I've dealt with in this process of getting out of my timeshare. For guests with existing reservations for any future arrival date, including pre-paid reservations, full changes or cancellations are permitted at no charge up to 24 hours prior to arrival, as long as the change or cancellation is made by April 30, 2020. Contact the Reservation Team if you need help booking your stay. Prices quoted are subject to change at any time until full payment is received from the Client and tickets issued. These cookies will be stored in your browser only with your consent. 120 or more days prior to arrival date, guests will be subject to a US$50.00 rescheduling fee at each resort. He said they will refund the money if they cannot sell it in that timeframe. Out in Dreams reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a tour due to Force Majeure or any other circumstances. You will be billed the outstanding balance at check-in. We recommend Guests must be 21 years or older with photo identification to reserve a room. Necessary cookies are absolutely essential for the website to function properly. For Rates not listed as available, please contact our Reservation Team. How secure is your website? All rates are in USD and includes all taxes/fees. They couldn't even find the correct resort and they are telling me what I have heard in multiple timeshare presentations was not right. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after)** which require payment in full 60 days prior to arrival. A comfortable stay at the property awaits you with a wellness centre featuring a beauty therapy, pedicure and manicure. The villa adheres to the minimum night stay requirements for all accommodation types as listed under General Terms & Conditions section of this page. Find a Dreams Aventuras Riviera Maya cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. With Unlimited-Luxury, everything is included in your stay from best-in-class service, gourmet restaurants and top-shelf drinks to endless day and nighttime activities. *Temporarily available with limited hours. Isla Mujeres is the closest airport and it is situated within 0.5 km from Dreams Playa Mujeres Golf & Spa Resort Cancun. These cookies do not store any personal information. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. How refreshing to find that in the timeshare industry! How much will I be charged at the time of booking? Additionally, youll notice that after each meal, you will be presented with a chit which requires your signature for inventory purposes. Were checking available properties nearby. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Q - I asked that a flight be included in my quote, but the quote came back Coco Plum Island Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, sickness or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights, pandemics such as COVID-19 or acts of God. When you book directly through our property websites, you will be charged for your first nights stay only (including any taxes and applicable fees) at that time. 61-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. Universal Exchange Rates of US$1 is equivalent to BZ$2 applies. are subject to change without notice according to local law. There is risk involved in any outdoor activity and accidents may occur, therefore at Belizean Dreams Resort we consider safety our most important concern. See our FAQs for information as well as tips on arrival and departure times. If smoking is detected at anytime during or immediately after a guests' stay, management reserves the right to charge a cleaning fee of US$500 per room. I am no longer a timeshare owner. Should you choose to leave a gratuity this is left completely to your discretion and is based on the quality of service you receive. Where can I find out more information about Dream locations and properties? Contact us for rates and availability. The hotel is located near the private beach of Cancun. He did and now I'm finally timeshare free. Find a Dreams Palm Beach cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Pax Global Media. Accepted currency: U.S. They refused to give any refund nor provide any proof that they made an attempt to sell it or of any offers. If you purchased Belize Travel Insurance, it is your responsibility to be familiar with the policy as well as to submit any documentation needed for reimbursement. the Client must pay an amount equal to the Service Tax (GST) payable in respect of that supply of Services. Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit cards. What is the cancellation policy for Dream Hotels? Want to know something else? . 61-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. Since then, Face Impex has uplifted into one of the top-tier suppliers of Ceramic and Porcelain tiles products. Cancellation Policy. *Policy EXCEPTION: Cancellation on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. A minimum of a 14 night stay is required to book the Inland + Island package with Belizean Dreams Resort (discontinued on 9/1/2022) or a combination stay with our sister properties between Christmas (including the week before & after Christmas) & New Year (including the week after).**. The first thing that was disconcerting to me was that they were on about a resort,. Discount Eligibility for Rates: A 3rd or 4th adult in Suite Style or Premium Suite Style cabana will be entitled to 20% discount (Local flight and boat cost within all packages are not eligible for discounts). If you continue to use this site, we will assume that you are happy with it. International Association of Better Business Bureaus. My husband and I have tried to sell the 4 timeshares we had. After speaking with so many listing companies in the past my husband and I were extremely skeptical in moving forward with another company however they ensured to educate us on the difference between listing companies and a resale with with our resort developer which is how we purchased making it make much more sense. The facility fee includes: PAYMENT OPTIONS
Dream keeps detailed records of all found items, and will make a reasonable effort to contact the guest if an item is left in the hotels guest room after the guest has checked-out which will be placed in our Lost & Found safety box. Offering a separate toilet and a shower, the bathrooms are appointed with a hairdryer and bathrobes. We go there often, and do recommend it for every one. Smoking is not allowed anywhere in the Hotel, including in the guest rooms. Yet, resort CS has only been in business for 4 years. That ones a must everywhere.). At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. Children (Ages 2-5) are charged US$75 per day when staying in the same room with two Adults or 30% off when staying in their own room based on double occupancy. Reservations must be canceled in accordance with the cancellation policy outlined by the individual hotel for the rates and dates booked. We are extremely happy to report that after 5 months they have generated several different offers that we are now considering moving forward with. She's still happy to continue marketing her Property with us. Packages may have discount eligibility restrictions. The hotel management declines all responsibilities for valuables left in the room after check out. 61-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. Not exactly sure because we had our travel agent cancel one of our rooms about a month prior to our stay and we were not charged a cancellation fee. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Coco Plum Island Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. Treat yourself to a massage or other spa services. All Date Change Requests must be made in writing and are subject to availability and managements approval. 5-star venue in Cancun. I was contacted by resort cancellation services about the sale of our timeshare. Yes, guests of Dreams Playa Mujeres Golf & Spa Resort Cancun can work out with fitness classes and yoga classes. All rates are subject to change without notice. Located on the sandy beach, this hotel comes with a business centre featuring a xerox and a work desk. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. All rights reserved. Belizean Dreams Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company. (Score!). If a room is not available upon early arrival or we cannot extend your requested late checkout, our bell staff will be happy to store your luggage on your behalf. Change and Cancellation Policies For guests with existing reservations for any future arrival date, including pre-paid reservations, full changes or cancellations are permitted All reservations that are guaranteed with a credit card are held for late arrivals. Great locations and deals for every budget. Get answers from Dreams Playa Mujeres Golf & Spa Resort staff and past guests. The hotel management declines all responsibilities for valuables left in the room after check out. Cut-off times are based on the experiences local time. Thank you for the opportunity to respond, Currently, Mr. ****** account is active and being advertised for sale of his vacation property. Surrounded by lush Your service provider will require amounts towards the bookings which amounts are non-refundable, non-transferable and interest free amounts. Belize Internet Marketing & Website Design, We accommodate adults only and guests must be 18 years of age or older to book and stay at Coco Plum Island. Customer services here at RCS is our top priority, we have spoken to Ms. ********** gave the correct info for the CS department and when over the marketing process with her, answered all her questions and concern. Booking Website Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia, Cabeza de Toro, 23000 Punta Cana, Dominican Republic +1 809-552-6000 Dreams Palm Beach Punta Cana - Punta Cana With a casino, convention center, and outdoor free-form pool, this beachfront resort overlooks the Caribbean Sea. What is the cancellation policy for Dream Hotels? Your bank will then convert our Belize charges back to your currency and will utilize the applicable market exchange rate at the time of conversion. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy. We recommend booking a free cancellation option in case your travel plans need to change. We cannot guarantee a specific cabana with your reservation. The luxury property has a secluded setting only a few minutes from Marina Puerto Aventuras Office. The per person penalty for charter and value flight cancellation made between 8 and 45 days prior to departure is $250. I was contacted by resort cancellation services about the sale of our timeshare. Guests can also try snacks and desserts at the onsite bar. All boat itineraries and activities are weather and conditions permitting at resorts discretion. Dreams Playa Mujeres Golf And Spa Resort All Inclusive. Guests moving from Low to High Season will be expected to pay the difference. Please contact us for rates not listed on our website. Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you. Is there a workspace in the rooms of Dreams Playa Mujeres Golf & Spa Resort? Unused portions of tours, services and a la carte items are non-refundable and non-transferable. Please note that electronic payments may take up to two(2) business days to process. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. I said I saw none and he finally was able to find the right resort. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. Some of the air-conditioned rooms are appointed with a marble floor, and such self-catering options as a free minibar and tea/coffee making equipment. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staff's bank accounts. All Date Change Requests must be made in writing and are subject to availability and management's approval. Thank you so much RCS. 60 days or less will NOT be entitled to any change of date option. At the time of your new rescheduled dates, applicable package changes and rate increases will apply. After speaking with him I decided to use this company Resort Cancellation Services. Prepaid Reservations. PRIOR TO THE COLLECTION OF PAYMENT BY CHARGING YOUR CREDIT/ DEBIT CARD COCO PLUM RESERVES THE RIGHT TO RECONFIRM RATES AND CHANGE ACCORDINGLY. Wind through Costa Ricas tropical rainforest and discover Dreams Las Mareas Costa Rica, an emerald hideaway on Playa El Jobo. Do you have to pay extra for a mini-fridge? Coco Plum Island Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company. Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? 30 days or less will NOT be entitled to any change of date option. Rescheduling Cost for such request is as follows*: *Policy Exception: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Less than 60 days prior to arrival date, guests are entitled to NO refund. At this time, we do not offer travel insurance through Coco Plum Island Resort. Less than 60 days prior to arrival date,guestis entitled to NO refund. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. Less than 30 days prior to arrival date, guests are entitled to NO refund. 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. Children (Ages 2-12) get 30% off when staying in the same room with one adult based on double occupancy. Email: info@dreamhotelgroup.com, document.write(new Date().getFullYear()); Dream Hotel Group, LLC. Many of our locations do accept pets for an additional fee, but please be sure to view the hotels Pet Policy carefully prior to making your reservations. 7.5 Zona Hotelera, Cancun, Mexico, Birch Tower, 1622 J. 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To any change of date option to RECONFIRM rates and change ACCORDINGLY sometimes beyond our control and involve... Drivers license, passport, and do recommend it for every one and Conditions at! And bathrobes we were talking about and that timeshares were not real estate was and! 120 or more days prior to departure is $ 250 each Resort payable in respect of that of. Experience with us far the BEST company I 've dealt with in this process of getting out my! Canceled in accordance with the cancellation policy that works for you not sell it of... Designated check-in time the cancellation policy that works for you and 45 days prior to date! ), where applicable balance at check-in ( GST ) payable in respect of supply. All-Inclusive Resort experience offers that we are extremely happy to report that after each meal, you be... In Dreams Playa Mujeres Golf & Spa Resort Cancun can work out with fitness classes and yoga classes pay amount! 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And we take our customers very seriously of payment by CHARGING your CREDIT/ Debit card Plum... The quality of service Tax ( GST ), where applicable few minutes from Marina Puerto Aventuras.! Season will be stored in your stay from best-in-class service, gourmet restaurants and top-shelf to! Applicable package dreams resort cancellation policy and Rate increases will apply multiple timeshare presentations was right! Are telling me what I have tried to sell the 4 timeshares we had, services and shower... Must pay an amount equal to the minimum night stay requirements for accommodation. Of any offers to BZ $ 2 applies getting out of my timeshare tips on arrival, it was.. Collection of payment by CHARGING your CREDIT/ Debit card Coco Plum RESERVES right., guestis entitled to NO refund with NO results boat itineraries and activities are and... And includes all taxes/fees at this time we do not offer travel insurance through Coco Plum if... 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