The s https://t.co/uj3kNQYSO9, Stripping away our basic rights though legislation each and every time https://t.co/YsFMvymkBG, I got a 'special' package delivered today from @intel, the Core i9-13900KS. Dell support assist you will continue to have free use of either way. Does that make a difference or do the Dell utilities still get confused? We get a couple calls a week at the house from 'Windows Support' trying to trick people into installing malware. And since you dont always know if its a security update (some do inform you first), its better to be safe than sorry. Another amusing perspective is demonstrated by the Meltdown & Spectre vulnerability we lived with it for decades on billions of computers, and then, overnight, it was deemed to be a global disaster. Windows XP: Click Add or Remove Programs. You do not need to renew the service contract. CS-ATMOSERA-PREMIUM SUPPORT YEAR 1, PA-3. Premium Support with Advanced Exchange Service 3 Years. Its simply cheaper to buy a new computer if the computer breaks. I'm just surprised they're trying to charge you for it. I think in general these tools that OEMs supply is useful within the warranty period and possibly a year or so after. Theres a huge difference. It may try to encourage you to pay for a service contract extension. It is free. Support assist should be considered malware in my opinion anyway Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Dell SupportAssist for Home PCs and Business PCs remediation is available for two security vulnerabilities that may be exploited by malicious users to compromise the affected system. When you find the program Dell SupportAssist, click it, and then do one of the following: Windows Vista/7/8/10: Click Uninstall. Usually, I delete all Dell and manufacturer-branded software when working on a pc. Shouldn't be a charge for that. There have been some problems reported with Support Assist after the recent windows update. dell exchange team send me a refurbished request as a My dell latitude won't turn off from windows or cmd ,it Can I "upgrade" a legacy port on a dell charger to Support Assist says my Dell laptop is not Dell. Is it necessary to renew Dell SupportAssist. If you want to, you can go to the manufacturers websites to see if it includes security patches. I had SupportAssist on my Dell Inspiron laptop (purchased around Sep 20). Brought up TeamViewer and verified it had a number (5) of saved Partner IDs3. To act, open SupportAssist and under the Drivers & Downloads tile select the desired updates and click install. Learn more about warranty renewal options here. Does the Support Assist not get updated until after the original warranty expires and then the new warranty kicks in? Can I extend my laptop warranty after it expires? Moved from W10 Support to W10 Discussion - Hamluis. Any defects on the device due to defective material or workmanship that will affect the normal functioning are covered under warranty. I too am a user. Im surprised their support people didnt present that as an option. My coverage for SupportAssist recently expired. SupportAssist is available at no cost; however, features vary by service level entitlement. F5 Premium Service Category SW8 EDI - Technical support - phone consulting - 1 year - 24x7. 13313_803-1729. When deciding whether an extended warranty is worth it, consider the following factors: Cost: When purchasing a product like a laptop, you expect it to last at least 3-5 years with no issues. In fact, it was key in getting some of my original docking station issues ironed out with my XPS 15. In SupportAssist Uninstall prompt, Click Yes to uninstall. SupportAssist is designed to find and install official Dell software and drivers onto your computer. I want comments to be valuable for everyone, including those who come later and take the time to read. Retailers can make money from extended warranties. See notifications on the supportassist window for more information on the notifications that appear on the SupportAssist window. Third-party updaters usually involve more running processes also generating network traffic and more often than not, causes some slowdown at unpredictable times. Dell SupportAssist Drivers Update & Install. It lists all updates that Windows monitors, which includes Windows updates as well as updates to specific programs. After youve registered the product, contact Dell Sales, and it will appear as you as the owner from your Dell Account page. First, thats completely optional. If you need one of the other tools at some point, you can easily get it at Dells support site using your Service Tag. is a service that provides the necessary support when your Dell systems fail. You can extend the warranty on XPS and Inspiron laptops, for example, by up to four years, while Alienware laptops can be extended by up to five years. If it fails, itll most likely fail in the first year. In SupportAssist Uninstall prompt, Click Yes to uninstall. The 1 year Dell Extended Warranty plan for mid-range laptops costs about. Reinstalled SupportAssist, whose version number is 3.6.0.97 9 (Dell says its the latest)2. This was a permanent addition. Im not savvy enough to know the exact details, but when we called the Service guys they said theyd fix it for free. Depending on the type of system acquired, you may be able to extend your warranty from 2 to 4 years, increasing the time that you will be supported by Dell. Closed TeamViewer4. Im probably beating a dead horse, but I called Dell support. Then I must again enter a code. Retail, Premium Support with Onsite Service After Remote Diagnosis, 1 Year. Premium Support can also be used for other non-Dell issues, such as if you are having trouble with Excel Pivot Tables, or you are trying to upgrade a third party program. If there are available updates, the number of available updates . It shows under warranty on the website that my current warranty that expires in 6 days. Indeed, they do have (or perhaps have had) confusing update utilities. Second, the SupportAssist tool will keep working, and driver and BIOS updates if any are available will continue to be installed if you like. After I opened a helpdesk ticket with Webroot I did a search regarding SupportAssist and found some very alarming articles. CS-VHDA-016401006969-PREMIUM SUPPORT REN. Your computer is sent to us with a label that we provide, and our expert computer technicians repair your desktop, laptop, tablet, or 2-in-1 system before returning it to you. I purchased a new Dell system a year ago and it was so corrupted that Dell service was totally useless unless I agreed to pay for advanced support. Support assist is a subscription based servce and it DOES expire. Premium Support with Onsite Service After Remote Diagnosis, 1 Year. Patron Perks - You dont need it and it can cause problems. Now I run SupportAssist on the updated and stable Windows. i have a Dell desktop (XPS 8700) and a Dell laptop (Inspiron 5537). You can, of course, after reviewing the benefits it provides, but my take especially on machines older than a couple of years is that it's not worth the expense. This one does not have the name Dell in the app name, but comes installed on most Dell devices. If you ever want to use it in the future, Dell Downloads and Drivers will reinstall it to scan your computer or you can install it manually. Hi, I followed your advice and deleted SmartByte, but now SmartByte drivers and services has popped up. You can, of course, after reviewing the benefits it provides, but my take especially on machines older than a couple of years is that its not worth the expense. I, too, have a couple of Dell computers. FWIW I have no particular reason to think either computer is running poorly. I've told everyone I know to never take such calls as companies will never reach out to you like that. Windows XP: Click the Remove or Change/Remove tab (to the right of the program). Is it worth it to renew it or will not having it and simply uninstalling it not have too big of an impact on my computer. Press F10 to save the changes and exit. I suggested it might be recommended that more options be given to run it automatically; i.e., have the ability to chose the tests to run automatically.Note: In my last post, there was a typo of an extra 9. Drivers are no exception, and popular manufacturers (like Dell) are big targets. Automatically is usually safe. CS-TULANE UNIV-PREMIUM SUPPORT 3-YEAR PR. Unlike traditional support, where it is a reactive model based upon the customer having an issue and reporting it, Dells SupportAssist software monitors the system and, assuming you have an active subscription to the service, sends Dell notifications of issues with the device so that they can reach out to the customer through whatever means the customer prefers, so Dell can call or email letting them know that there is an issue. $0.00. You do not need to renew the service contract. I am in the if it aint broke camp.If my computer is working perfectly for ME, why should I run the program?? You can, of course, after reviewing the benefits it provides, but my take especially on machines older than a couple of years is that its not worth the expense. Get Discount. And to be really clear: true third parties sources that are not Microsoft, and not the computer manufacturer should be avoided like the plague. I do bookmark the manufacturers web site for driver updates and choose to update manually on demand. Its simple to get help with hardware issues. SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year. SupportAssist is available at no cost to customers and no premium services warranty is required for the basic features. ). I just updated the 2 lapy's to Windows 10 and 10 removed theSupport Assistanyway, not compatible. F5 Premium Service Category SW119 - Technical support - phone consulting - 1 year - 24x7. Here is the Dell side of the story. F5 Premium Service Category SW139 - Technical support - phone consulting - 1 year - 24x7. You can, of course, after . Dell support tried to tell me SupportAssist was doing a great job, and refused to accept that I didnt need to have my laptop interrupted every day to tell me everythings fine. Dell also has specific numbers for Premium Support and Premium Support . Windows XP: Click Add or Remove Programs. Im not sure that this would ever be the right product for me, but on a larger scale, there are likely a lot of people that would like this kind of service. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following: Windows Vista/7/8/10: Click Uninstall a Program. It meant I lost the work I was doing at the time of the message. Even if you dont have their utility installed, a visit to the Dell support website (and others, I expect) will offer to download, install, and run it before you proceed. Following: Windows Vista/7/8/10: Click the Remove or Change/Remove tab ( to the right of message! ( or perhaps have had ) confusing update utilities Dell laptop ( purchased around 20! Websites to see if it fails, itll most likely fail in the name. 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